Complaints | Ideal Boilers IE

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We take complaints very seriously and will try to fix any issue you are unhappy with as soon as possible. Simply fill in the form below and a member of our Managing Directors office will be in touch with you within 24 hours (Monday to Friday).

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* Complaints received between Monday to Friday will be addressed within 24 hours. We will endeavour to address complaints receive during weekends or bank holidays on the first working day after they have been submitted

Departments

Customer Service: +44 (0)1482 498660
Parts: +44 (0)1482 498665
Main Reception: +44 (0)1482 492251
Technical Help: +44 (0)1482 498663 [email protected]
Touch App Support: [email protected]
Local Stockist: Ideal Energy +353 1 9617700 [email protected]

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Contact us by post

Ideal Boilers IE
P.O. Box 103
National Avenue
Hull, United Kingdom
HU5 4JB