1. POLICY SUMMARY AND OBJECTIVES
Ideal Boilers IE recognise that we must integrate our business values and operations to meet the expectations of our stakeholders who include customers, employees, regulators, investors, suppliers, the community and the environment. We shall uphold the values of honesty, partnership and fairness in our relationships with stakeholders.
2. SCOPE OF THE POLICY
By adopting a holistic approach to business, we recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our success. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
We shall strive to improve our environmental performance through the implementation of our Environmental policies and maintaining the ISO14001 standard.
4. HEALTH & SAFETY
We shall ensure a high level of business performance while minimising and effectively managing risk.
We shall provide, and strive to maintain, a clean, healthy and safe working environment and promote a healthy lifestyle for employees.
We shall encourage dialogue with local communities for mutual benefit.
We shall support and encourage our employees to help local community organisations and activities in our area.
We will register and resolve customer complaints in accordance with our published standards of service.
7. EQUAL OPPORTUNITIES
We shall operate an equal opportunities policy for all present and potential future employees.
We shall continue to recognise the benefits of a diverse workforce and actively promote diversity as a core value.
8. TERMS & CONDITIONS
We shall offer our employees clear and fair terms of employment and provide resources to enable their continual development.
We shall maintain a clear and fair employee remuneration policy and shall maintain forums for employee consultation and business involvement to promote a strong feeling of partnership.
9. DIGNITY AT WORK
We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment.
We shall adopt socially responsible restructuring policies ensuring the minimum of disruption and retaining a sense of dignity.
11. ETHICAL TRADING
Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship.
We will operate in a way that safeguards against unfair business practices.
We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit.