We're committed to help

We take complaints very seriously and will try to fix any issue you are unhappy with as soon as possible. Simply fill in the form below and a member of our Managing Directors office will be in touch with you within 24 hours (Monday to Friday).

  1. Fields marked with an asterisk * are required

    Your details
  2. Complaint
  3. * Complaints received between Monday to Friday will be addressed within 24 hours. We will endeavour to address complaints receive during weekends or bank holidays on the first working day after they have been submitted


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Support area

Contact us by post

Ideal Boilers IE
P.O. Box 103
National Avenue

Hull, United Kingdom