• Badge Product Literature

    Product Literature

    We have a full range of product literature available for our past and present boiler ranges.

    View Product Literature
  • Badge Training

    Installer Training

    We believe in providing first class training.

    View Courses

Our customer service charter

At Ideal Boilers, we are committed to high quality service all year round.

We provide a UK based contact centre that’s open 364 days a year. Your call will be answered directly by a fully trained member of staff, who will take ownership of the call. Our team will assist you with your enquiry or help to diagnose and resolve your query over the telephone. If your query cannot be resolved over the telephone we will organise an engineer visit for you.

Monday to Friday:
08:00 – 18:00
Saturday and Bank Holidays:
08:00 – 16:00 (excluding Christmas Day)
08:00 – 12:00